Overview GENE MESSER VOLKSWAGEN
is part of Group 1 Automotive’s Fortune 500 dealership and collision center network with over 100 locations in the United States. We are looking for talented and motivated individuals to join our team and help our growing service business by providing an exceptional customer experience to each and every guest. Our Service Advisor should be passionate about customer service and enjoy interacting with people throughout the working day. Benefits
Service Advisor University – Paid for by Group 1 AutomotivePerformance / longevity bonusesHealth, Dental, Vision, Life and Disability Insurance401(k) with company matchPaid Time-offEmployee stock purchase planEmployee vehicle purchase program Responsibilities Setting, confirming and preparing for appointments to expedite the customer’s service experienceGreeting customers in a timely and friendly mannerDetermining vehicle needs based on customer information, a vehicle walk-around and a technician’s multi-point inspectionProducing repair orders for customers with full transparency including cost and time estimatesCommunicating frequently with Technicians and Parts Associates to ensure timely completion of workFollow-up with customers on the status of their vehicleGaining superior product knowledge to effectively help customers with service maintenance requirements and warranty information Qualifications High School diploma or equivalentStrong desire to provide an exceptional customer experienceAbility to achieve targeted goalsAbility to thrive in a fast-paced environment with demonstrated communication and interpersonal skillsValid in-state driver’s license and must maintain an acceptable, safe driving record *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment* Group 1 Automotive is an Equal Employment Opportunity employer.#LI-LI1
About this company
GENE MESSER AUTO GROUP is part of the fast growing Group 1 Automotive, a leader in automotive retail. Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates.
If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
Location/Region: Lubbock, TX